I feel so sad and depressed right now. Tonight as I was attempting to emboss a clear card (something that I have done before), my beloved Bigshot broke! Small pieces of metal came out of the handle and then it started to make a clicking sound. The card that I was embossing was more than half way through my Bigshot before it just broke. I don't know if it can be repaired. Customer service was closed when I called. So of course being a shop-a-holic, I went to QVC.com and purchased the Bigshot Express package. Diecutting & Embossing with the touch of a button does sound good. If my Bigshot can be repaired I will get it fixed and let my daugther use it when she wants to scrap with me.